Last Updated: June 16, 2026

Two Caring Hands Private Home Care LLC uses SMS (text messaging) to communicate efficiently with patients, caregivers, and visitors. By providing your mobile phone number and agreeing to receive SMS messages, you consent to these Terms and Conditions. These terms explain how we use SMS communication and your rights related to receiving text messages.

  1. Consent to Receive SMS Messages

    By providing your mobile phone number and opting in, you authorize Two Caring Hands Private Home Care LLC to send SMS messages to the number you provided.

    No mobile opt-in, SMS consent, or phone numbers will be shared, sold, or transferred to any third party or affiliate for marketing or promotional purposes. SMS is used strictly for communication related to our services or direct inquiries. We also do not pass any individual’s consent to receive SMS messages from Two Caring Hands Private Home Care LLC to any third party for their own messaging use.

  2. How to Opt In

    You may opt in to receive SMS messages by:

    Checking the consent box on a form, with language such as:

    “By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Two Caring Hands Private Home Care LLC. This includes SMS messages for appointment scheduling, appointment reminders, and responses to inquiries. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out. Reply HELP for help.”

  3. Types of SMS You May Receive

    If you have consented to receive SMS messages from Two Caring Hands Private Home Care LLC, you may receive messages related to your care, including but not limited to:

    • Prescription status updates
    • Refill reminders
    • Prescription transfer updates
    • Delivery coordination updates
    • Responses to pharmacy and customer service inquiries

    Note: SMS messages are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

  4. Message Frequency and Rates

    Messaging frequency may vary depending on your interactions with Two Caring Hands Private Home Care LLC and may increase during periods of active care, appointment coordination, or service-related communication.

    Standard message and data rates may apply depending on your mobile carrier. Two Caring Hands Private Home Care LLC is not responsible for any charges billed by your mobile provider.

  5. How to Opt Out

    To opt out at any time, text STOP.

    You may unsubscribe from SMS messages at any time by:

    • Replying STOP to any message (a final confirmation message will be sent)
    • Contacting us directly at 678-203-2258 to request removal from the SMS list
    • Leaving the SMS consent box unchecked on forms

    After opting out, you may receive a one-time confirmation message acknowledging your request.

  6. Need Help with SMS?

    For assistance, text HELP or visit https://twocaringhands.net. You will receive a response with contact information and support details. Standard message and data rates may apply.

  7. Privacy and Data Use

    All information collected through SMS communication is handled in accordance with our Privacy Notice available at https://twocaringhands.net/privacy-notice. We maintain appropriate administrative, technical, and physical safeguards to ensure the confidentiality and security of your personal information.

  8. Additional Options

    If you prefer not to receive SMS messages, you may choose not to provide your mobile number or leave the SMS consent box unchecked on any forms.